General rental conditions

Read the rental conditions as a PDF here.

We also list the most practical provisions :

• Renting per week is charged on the basis of 5 working days, renting per month is charged for 20 working days. If you will use our machines during the evening or the weekend, this must be mentioned in writing. 
  The rent per day covers 8 operating hours. Extra working hours are charged per hour (day price divided by eight). The machines are switched on from Monday to Friday from 5am to 7pm. We switch off the machines at night and during the weekend and holidays.
• You can only end the rent in writing via e-mail. After receiving the termination, we will end the rental period and the machine will be collected as soon as possible. Do not leave the engin on public roads without a number plate. Always state the company name, the contact person, the machine number and the machine type.
• The transport costs are not included in the rental price. These are determined with the rental agreement, depending on the location, the rental period and the requested device.
  A surcharge for difficult to reach locations (e.g. city centres, abroad etc.) is possible.
  The prices quoted are also exclusive of VAT, fuel and service.
• The yard is accessible for delivery and collection. A possible permit or parking ban must be foreseen by the customer.
• The machine must be available during the rental period in function of inspection or maintenance.
• It is not allowed to place our machines on the public road, unless the client obtained the necessary permit or the machine has been equipped with a license plate applied for by the client. We can provide this at the request of the client.
  Machines may but be moved by the client to another location with the prior written consent of Rob Rent.
• We deliver our machines with at least 1/3rd of the fuel tank filled or with a charged battery. When returning the machine, the consumer refills the fuel tank or fully recharges the battery. If not, the fuel is invoiced at the prevailing market price.
• The machine must be protected during paintworks or when using products that could make the machine dirty.
  Once the works have been completed, the platform or other attachment(s) must be cleared and cleaned.
  A cleaning fee and an environmental tax will be charged if the machine is dirty or returns full of dirt.
• All machines are delivered with a user manual. All machines must be used according to these instructions.
• The machine must be operated by someone who has a certificate of competence and / or complies with all other legal requirements.
• You must request cancellation of the rental at the latest 24 hours before the delivery date and during a working day.
• Construction holidays and rental interruptions can be taken into account, but only on demand in written and at the latest on the day itself before 9 AM. Rental interruptions can amount to a maximum of 3 working days or 10% of the rental period.
• Rob Rent cannot be held responsible nor can there be any fee required because of late deliveries.
• Rob Rent is not responsible for errors in the technical documents or in their interpretation, which cannot be a reason to refuse an invoice.
• If the rented machine is damaged/out of order  prior to its use, please report this on phone number 09/369 42 36 or through your contact person. If the customer inflicts damage to the rented machine or uses it incorrectly, he will himself by responsible for paying the costs of the repair or damage.
• It is prohibited to use our machines when working in the vicinity of harmful products with health risks classification R45 / R49 (eg removal of asbestos). The machine may also not be used in an environment with high temperatures or high humidity. Sandblasting with our machines is prohibited.
• For rough-terrain machines, you must clean the tracks after use.
• Are you renting a fixed telehandler or forklift with a hook? Please note that the machine must be specifically inspected. Request this with your order. This is not yet included in the rental price.

• The tenant is obliged to take an insurance that covers the rented material.
• You can insure the rented machines with us against all risks (theft, vandalism, damage, fire, severe weather conditions...) at 10% of the net rental rate. This way, you can go up carefree. When renting our machines, this insurance is compulsory unless you are insured yourself. If so, we ask to give us a copy of your policy in which the coverage of the above is warranted. 
• If you contract the insurance with us, our machines are exempt according to the value of the rented equipment (according to our separate conditions). You can always ask for a copy of our insurance policy. In case of damage, we always have a team of technical professionals on stand-by to ensure a swift solution.